How to serve families moving away from crowded cities due to coronavirus

Apr 3, 2020 | Homeowner Tips

Many people across regions are fleeing away from their homes to avoid densely packed cities, which have become the epicenter of the coronavirus outbreak. Among them, not everyone tends to have a holiday home and therefore, short-term rentals are quickly becoming a popular choice for people who don’t want to stay in the mainland.

As a vacation rental owner, it’s important for you to be geared up to serve these guests when they choose to stay in your property. So, here’s a list of recommendations you can follow to ensure the safety, well being and comfort of your guests during these unprecedented times –

Provide Wi-Fi connectivity

With the cancellation of schools in most parts of the world and all corporations announcing work-from-home for their employees, families can now move away from primary residences and are free to work from wherever they can connect to the internet.

So, if you haven’t already, considering installing Wi-Fi into your vacation rental. This will benefit the guests and help them continue to stay connected to work, access social networks and keep up-to-date with news.

Be pet-friendly

Nobody likes leaving their pets behind, especially in scenarios like the coronavirus outbreak. So, by providing a pet-friendly vacation rental, you’re opening your doors to a new set of audience altogether. At the end of the day, it’s worth the stress of making a vacation rental pet-friendly especially when you’re getting more bookings.

A few tips for homeowners – create rules & clear instructions to guests of your pet rules and ensure to place expensive decorations out of reach.

Provide family friendly games

With kids on vacation, providing free kids’ amenities like story books, toys and crayons could go a long way in creating a wonderful experience to your guests while they stay in your property. You could also place some of the popular board and card games so that the families can engage themselves and have some fun.

Scramble, Monopoly, Splendor, Catan, Qwirkle, Clue, Chutes and Ladders, Battleship, Uno, Checkers and chess are some of our recommendations.

Provide toiletries and cleaning supplies

In most towns, the influx has drained local supermarkets. So, consider stocking up the most basic toiletries such as soap, hair conditioner, body lotion, toothpaste and mouthwash before the arrival of your guests.

Providing cleaning supplies and placing them visibility to guests can encourage them to clean and disinfect their surroundings regularly. So, stock up with recognizable products and prepare instructions of how to use these products.

And, lastly, if any of your guests have any specific requirements, try to fulfill them. These are some exceptional times and we need to stand by each other. The service you offer today could help turn one-time guests into lifetime customers. So, go above and beyond to serve them.

If you’re finding it hard to maintain and run your vacation rental on a day-to-day basis and looking for some assistance, then do talk to one of our rental experts. At Belvilla, we offer a comprehensive end-to-end property management service and take the hassle out of vacation rentals. We do all the work, while you can just sit back and relax. Join Bevilla today!

Let your holiday home with us

Belvilla brings its 40+ years of property management experience & over 2000 travel partners to optimize your rental income for you without any hassle.

Let your holiday home with us

Belvilla brings its 40+ years of property management experience & over 2000 travel partners to optimize your rental income for you without any hassle.

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